Ix7 Privacy Policy — Our Commitment to Protecting Your Data

Ix7 (https://ix7.vin) is one of Bangladesh's most trusted online gaming and betting platforms. We believe that protecting users' personal information is a fundamental right. This Privacy Policy ("Policy") describes what information ix7 collects from platform users, how it is used, and how it is kept secure.

When you create an account, log in, or use any of our services on ix7, you are considered to have read this Privacy Policy and agreed to be fully bound by it. This Policy applies equally to all ix7 products, services, mobile apps, and websites.

The ix7 Privacy Policy is built to international standards. We follow the core principles of the European Union's GDPR (General Data Protection Regulation) and apply the highest level of care to user data. Information is collected only for specific, legitimate, and transparent purposes — irrelevant or excessive data is never collected.

Ix7 only collects information that is genuinely necessary for providing services, ensuring security, and meeting legal obligations. The categories of data collected are listed in detail below:

Ix7 collects user information through several methods. Each method is explained in detail below:

• Directly Provided: Information is collected directly when you fill out a registration form, update your profile, or contact support.
• Automatic Collection: When you use the ix7 website or app, certain information is collected automatically through cookies and tracking technologies.
• From Third Parties: Certain information may be received from payment processors or identity verification agencies.
• Public Sources: In some cases, information may be verified against publicly available sources to meet legal obligations.

Ix7 never collects your information without your knowledge or consent. Ensuring full transparency in every instance of data collection is a core commitment we uphold.

Ix7 uses the data it collects for specific, legitimate purposes. The primary use cases are outlined below:

• Creating and managing your account and completing identity verification (KYC)
• Processing deposits, withdrawals, and other financial transactions
• Delivering uninterrupted gaming services and improving the user experience
• Preventing fraud, money laundering, and unauthorized access
• Complying with legal obligations and regulatory requirements
• Providing customer support and resolving complaints
• Monitoring Responsible Gaming Programs
• Informing you about relevant promotions and offers (subject to your consent)

Ix7 uses the latest technology to protect user data. All sensitive information is secured with AES-256 encryption, and TLS/SSL protocols are used during data transfers. Our servers operate under robust physical and digital security measures.

Ix7's Data Security Measures:

• All data is stored with AES-256-bit encryption
• Regular security audits and penetration testing are conducted
• A dedicated firewall and intrusion detection system remain active at all times
• Only authorized personnel have access to specific data
• Real-time monitoring is active to detect suspicious activity
• Data backups are maintained in a secure, encrypted environment

Data Retention Period: Information linked to active accounts may be retained for up to 5 years after account closure to meet legal requirements. After that period, data is securely deleted.

Ix7 does not generally share user data with third parties. However, in certain specific situations, sharing limited information may be necessary:

• Payment Processors: Necessary data is shared with payment service providers such as Mobile Banking, Nagad, and Rocket to process transactions.
• Identity Verification Providers: Limited data is shared with authorized verification agencies solely to complete the KYC process.
• Legal authorities: ix7 may be required to provide information in response to a court order or a lawful request from law enforcement agencies.
• Technology Partners: Technology partners essential to platform operations, all bound by strict confidentiality agreements.

Even in the above cases, the amount of data shared is kept to a minimum — only what is strictly necessary. All third parties working with ix7 are bound by strict data protection agreements.

The ix7 website and app use cookies to enhance your experience. Cookies are small text files stored on your device that help remember your preferences and settings on future visits.

Types of cookies used by ix7:

• Essential cookies: Required for login sessions, security tokens, and core platform functions — these cannot be disabled.
• Performance Cookies: Used to analyze which sections of the site are most frequently visited.
• Personalization Cookies: Used to remember your language, theme, and personal preferences.
• Analytics cookies: Helps improve our services by analyzing user behavior.

You can disable cookies at any time from your browser settings. However, disabling essential cookies may prevent certain features of the platform from functioning properly.

As an ix7 user, you have a number of important rights over your own data. We take these rights seriously and aim to action them as promptly as possible.

To exercise any of these rights, email us at [email protected] or reach out to the support team via live chat. We typically respond within 30 business days.

Ix7 is intended exclusively for users aged 18 and above. We do not knowingly collect data from minors. Age verification is mandatory at registration, and age is confirmed through government-issued ID during the KYC process.

If we are informed that a minor's data has been collected by mistake, we will promptly delete that data and close the associated account. Parents or guardians may contact us at [email protected] regarding this matter.

Ix7 reserves the right to update this Privacy Policy at any time. If any significant changes are made, we will notify you via your registered email address and display an announcement on the platform.

Continued use of ix7 after any changes to this policy will be considered acceptance of the updated terms. We recommend reviewing this page regularly. The date of the latest update will be noted at the top of the page.